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W. Edwards
Deming: He had a vision of a better world, one that would advance commerce,
prosperity, and peace. He came up with the System for Profound Knowledge,
stating that the individual, once transformed, would:
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Set an example
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Be a good listener, but
will not compromise
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Continually teach other
people
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Help people to pull away
from their current practice and beliefs and move into the new philosophy
without a feeling of guilt about the past
Mary Parker
Follett: She was concerned with creative experience, democracy, and
developing local community organizations. She placed a lot of significance on
treating people like living, breathing human beings instead of forcing them to
work like they were robots or machinery.
Douglas
McGregor: He developed the Theory X and Theory Y theories. Theory X says
that the average person has in inherent hate for work and will avoid it at all
costs if they can, and that they need to constantly be hounded and watched to
get them to do their work. Theory Y states that people don’t need a lot of
motivation to work, and that work to them is as natural as breathing, and they
enjoy it. Mr. McGregor said that all people fall into one category or the other.
Elton Mayo:
Elton Mayo performed the Hawthorne Experiments on groups of people to determine
the role of social position in work environments. He concluded that recognition,
security, and sense of belonging are essential in determining the productivity
of workers.
Max Weber:
Max Weber is known for developing the system of bureaucracy. He created the
system for the workplace.
Frederick
Taylor: Frederick Taylor is known as the “Father of Scientific Management”.
He came up with ways to apply the scientific method to the workplace in order to
increase productivity.
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