Famous Management Figureheads
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W. Edwards Deming: He had a vision of a better world, one
that would advance commerce, prosperity, and peace. He came up with the System for Profound Knowledge,
stating that the individual, once transformed, would:
- Set an example
- Be a good listener,
but will not compromise
- Continually teach
other people
- Help people to
pull away from their current practice and beliefs and move into the new philosophy without a feeling
of guilt about the past
Mary Parker Follett: She was concerned with creative experience, democracy, and
developing local community organizations. She placed a lot of significance on treating people like
living, breathing human beings instead of forcing them to work like they were robots or machinery.
Douglas McGregor: He developed the Theory X and Theory Y theories. Theory X
says that the average person has in inherent hate for work and will avoid it at all costs if they
can, and that they need to constantly be hounded and watched to get them to do their work. Theory
Y states that people don't need a lot of motivation to work, and that work to them is as natural
as breathing, and they enjoy it. Mr. McGregor said that all people fall into one category or the
other.
Elton Mayo: Elton Mayo performed the Hawthorne Experiments on groups
of people to determine the role of social position in work environments. He concluded that recognition,
security, and sense of belonging are essential in determining the productivity of workers.
Max Weber: Max Weber is known for developing the system of bureaucracy. He
created the system for the workplace.
Frederick Taylor: Frederick Taylor
is known as the 'Father of Scientific Management'. He came up with ways to apply the scientific
method to the workplace in order to increase productivity.
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